Ahlam Shaheen is an Administrative Assistant at the Community Action Center (CAC), which she joined in 2017. She holds a B.A. in English Literature and Language from Al-Quds University and a Master’s degree in International Cooperation and Development from Bethlehem University.

With experience in management, human resources, and translation, Ahlam previously worked for three years as an Executive Secretary, Administrative Assistant, and HR Manager in private sector companies. She also has experience in English and French translation and tutoring. At the CAC, her responsibilities include overseeing media, website development, financial and administrative matters, managing CAC budgets, writing proposals, maintaining donor relations, and facilitating beneficiary intake. In addition to her native Arabic, Ahlam is fluent in English and has knowledge of French and Hebrew